Royal NLR supports airports in the recovery from COVID-19

The COVID-19 crisis is affecting airports worldwide. If you’re looking for a safe and sustainable recovery, Royal NLR is your partner. We offer support by providing practical solutions and advice in multiple areas.

In a context of massive economic downturn due to the COVID-19 crisis, the operational challenges are apparent and widespread. How do you ensure that during and after this crisis the passenger journey is and remains safe and pleasant? How can you guarantee operations remain safe, efficient and resilient? How can you develop and maintain a good relation with local communities, while addressing environment and climate change at the same time? How can you be better prepared when hit again in the future by similar catastrophic, global threats?

Airports are already working on their recovery plans to address these issues and more. However, this is a massive challenge and having a sparring partner in these struggling times may be beneficial. NLR can provide support in developing and realising key elements of the recovery plan in the following areas:


    • Airside Safety: airport specific risks assessment associated with unprecedented ramping-up of air traffic volume, mitigations and their effectiveness, and how to manage those integrally with the ANSP, airlines and ground handlers
    • Capacity and Efficiency: minimise the impact of changes in the boarding, disembarking, and cabin cleaning process on the overall turnaround process, as well as improve terminal efficiency and passenger flow by predicting (peak) capacity and managing passenger densities during their stay at the airport

    • Noise and Annoyance: exploration of ways to reduce noise exposure during and after recovery, and analysis of changed noise abatement procedures including for example respite
    • Community Engagement: strategy and engagement methods and tools to design the aviation restart together with communities and manage expectations
    • Local Air Quality: ultrafine particles (UFP) measurements and active emissions mitigation measures
    • Noise Forecast: technology to forecast air traffic and noise exposure near the airport 1-2 days ahead, and communicate about it through, for instance, a mobile app

    • Passenger Demand Forecasting: simulation technology and procedures to better manage passenger flow and numbers at filters and in crowded waiting areas to reduce the risk of viral transmission amongst passengers and staff
    • Signage: advice on signage design, content and placement to increase comfort and efficiency of passenger flow

    • Cabin Air Quality Measurements: measures to determine effect of air cleaning measures improve safe boarding, flight and disembarking